To our clients and associates:

This is to inform you of possible lost messages due to communication failure of Microsoft Exchange Online during the following period:

From: 9:00am (UTC+9) Wed, October 11, 2023

     To: 3:00am (UTC+9) Thu, October 12, 2023

As a result, our e-mail communication sent to you during the period above may have been delayed and delivered after 3:00am, October 12.

We have also discovered that some e-mail correspondence sent to us during the period above has NOT been received.
If you sent us any e-mail communication during the period above, and have not received our specific acknowledgement, please kindly resend.

We apologize for any inconvenience this may cause you.